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Introduction

Director of UX/UI Design & DesignOps

Legacy design workflows can't keep up with AI-assisted development & design. I teach teams to close that gap with vibe coding and vibe designing, making Agile work the way it was intended 25 years ago. Designers don't need permission to sit at the top table. Design engineers are already there.

Naresh Shan signature

About Me

Biography

I spent over a decade leading design operations at enterprise scale, directing up to 39 team members across regions, cutting operational costs by 85%, and embedding UX strategy into business roadmaps at Johnson Controls and SwissRe. Mature design systems and KPI frameworks only get you so far. Real parity with engineering comes from AI-native workflows, vibe coding, and vibe designing. That is what I build now.

NameNaresh Shan
AddressZurich, Switzerland
Phone+41 78 781 14 78
Emailmail@naresh-shan.com
LinkedInlinkedin.com/in/naresh-shan
  • Founder

    Jan 2026 — Present
    WorkPage
    Zurich, Switzerland

    Built an alignment intelligence platform that identifies communication gaps across product teams before they cause rework which is 80% of issues in design projects.

  • Co-Founder

    Apr 2025 — Jan 2026
    DesignOps Aligned
    Zurich, Switzerland

    Founded consultancy to help design teams establish metrics frameworks, new AI workflows and teach how to demonstrate strategic value of design to stakeholders.

  • Global Director in Design & Design Operations

    Jul 2023 — Apr 2025
    Johnson Controls Plc
    Schaffhausen, Switzerland

    Directed 39 global UX & UI team members across regions, improved workflows, reduced costs by 30%, and boosted productivity. Cut operational costs by 85% through strategic alignment processes. Created data-driven UX standards that improved user satisfaction by 90% across all international teams.

  • Head of Design & Design Operations – EMEA

    Jan 2019 — Jul 2023
    SwissRe
    Zurich, Switzerland

    Directed 14-member EMEA design team through organizational transformation; developed 4 direct reports into senior roles. Decreased user-reported bugs 50% and support tickets 30%. Architected scalable design system and restructured DesignOps workflows embedding UX strategy into business objective planning.

  • Product Design Team Lead

    Aug 2016 — Jan 2019
    Leonteq Securities AG
    Zurich, Switzerland

    Led UX strategy, aligning with business goals to ensure maximum customer value. Managed research teams cutting 40% of non-valuable work. Established UX standards reducing UI technical debt by 80%. Measured UX success with data increasing conversions by 14%.

  • Senior UX & UI Developer

    Jul 2014 — Aug 2016
    Arpage AG
    Zurich, Switzerland

    Collaborated on MVP features and wireframes, improving UI alignment. Refined product tasks for Agile sprints, reducing design-to-code time by 35%. Created design libraries and style guides reducing UI inconsistencies.

  • Front End Designer / Developer (Contractor)

    Jul 2008 — Jul 2014
    The Brunswick Group, uSwitch & LetsGo2
    London, UK

    Contractor roles delivering front-end design and development across multiple organisations in London, building strong foundations in UI development and user-centred design practices.

  • Swiss Institution
    ( In Progress )

    Management Workflows with UX Design & Development / Vibe Coding

    Advanced programme combining management workflow methodologies with modern UX design, development practices and vibe coding techniques.

  • PMI.org
    ( 2026 )

    AgilePM® Foundation & Practitioner (AgilePM® v3)

    Professional certification in Agile Project Management at Foundation and Practitioner level.

  • PMI.org
    ( 2025 )

    PMI-ACP® Certification Training

    PMI Agile Certified Practitioner training covering agile principles, practices and tools.

  • PeopleCert
    ( 2025 )

    PRINCE2 Agile® Foundation and Practitioner

    Certification combining PRINCE2 project management with agile delivery approaches at Foundation and Practitioner levels.

  • IXDF – The Interaction Design Foundation
    ( 2024 )

    Design Management

    Comprehensive course covering design leadership, team management, and strategic design operations.

  • IXDF – The Interaction Design Foundation
    ( 2023 )

    Psychology of Interaction Design & Journey Mapping

    In-depth study of cognitive psychology applied to UX design and advanced journey mapping methodologies.

  • University of the Arts London
    ( 2004 — 2008 )

    BA Honours Digital Media Production – Upper Second Class 2:1

    Undergraduate degree in Digital Media Production, building expertise in digital design, media production, and creative technology.

AI-Assisted Design - Claude Code

95%

Design Systems & Component Libraries

90%

DesignOps & Change Management

88%

HTML / CSS / JavaScript

85%

Jira / Confluence / HubSpot

85%

KPI / OKR Frameworks & UX Metrics

80%

Figma / Sketch / Adobe Creative Suite

75%

A senior design leader with 15+ years of experience scaling global UX teams and embedding design thinking into enterprise strategy. Based in Zurich, Switzerland, I specialise in DesignOps, cross-functional alignment, and translating complex workflows into measurable business outcomes.

Companies

Client List

  • Johnson Controls logo
  • Swiss Re logo
  • Leonteq logo
  • IPtiQ logo
  • Brunswick Group logo
  • DesignOps Aligned logo
  • WorkPage logo
  • TokensLens logo
  • TokensLens logo

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